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Pharmacy inspections

Inspection reports and learning from inspections

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Health Lines Pharmacy (1035406)

Inspection outcome: Standards met

Last inspection: 10/08/2023

Pharmacy context

This is a community pharmacy situated in a row of shops in a suburb of Corby. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own home. Other services that the pharmacy provides include the substance misuse service, the hypertension case finding service and delivering medicines to people's homes.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy identifies and manages the risks associated with the provision of its services. Its team members have defined roles and accountabilities. And the pharmacy manages people’s electronic personal information safely. The pharmacy has some procedures to learn from its mistakes. But because it does not regularly record or review all its mistakes it might miss opportunities to improve its ways of working.

Principle 2. Staff

Standards met

The pharmacy’s team members work together to manage the day‐to‐day workload within the pharmacy. And they have the appropriate range of experience and skills. Team members are given some opportunities to develop their roles.

Principle 3. Premises

Standards met

The pharmacy keeps its premises safe, secure, and appropriately maintained. And it has made some changes to help keep its team members and people using the pharmacy safe.

Principle 4. Services, including medicines management

Standards met

The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. The pharmacy maintains the equipment and facilities adequately.

Pharmacy details

188 Studfall Avenue
CORBY
NN171LJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards