Inspection outcome: Standards met
Last inspection: 21/03/2023
Pharmacy context
This community pharmacy is to the rear of the village store in Healing a large village near Grimsby. Its main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy provides some people with their medicines in multi-compartment compliance packs to help them take their medication. And it delivers medicines to several people’s homes. The pharmacy changed ownership in February 2023.
Inspection summary findings
Principle 1. Governance
The pharmacy mostly identifies and manages the risks associated with its services. It has written procedures that the pharmacy team generally follows. And it completes all the records it needs to by law. Team members mostly protect people’s private information correctly and they respond appropriately when errors occur. They discuss what happened and they take action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a small team with an appropriate range of skills and experience to support its services. Team members work well together and support each other in their day-to-day work. They share ideas and implement new processes to enhance the delivery of pharmacy services. However, they have limited opportunities to complete ongoing training. So, they may miss the chance to further develop their skills and knowledge.
Principle 3. Premises
The pharmacy is secure and adequately sized for the volume of services it provides. It has appropriate facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides a small range of services that supports local people's health needs. And it generally manages its services well to help people receive appropriate care. Team members obtain medicines from reputable sources and they adequately store and carry out checks to ensure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it makes sure its equipment is used appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |