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Pharmacy inspections

Inspection reports and learning from inspections

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Hawthorne Chemist (1103443)

Inspection outcome: Standards met

Last inspection: 22/08/2024

Pharmacy context

This is a community pharmacy inside a local community centre. It is situated in the village of Essington, South Staffordshire. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations and the NHS Pharmacy First service. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, and this helps to provide pharmacy services safely and effectively. The pharmacy generally keeps the records it needs to by law. And members of the team can demonstrate how they keep people’s information safe. They record things that go wrong and discuss them to help identify learning and reduce the chances of similar mistakes happening again.

Principle 2. Staff

Standards met

There are enough team members to manage the pharmacy's workload and they are appropriately trained for the jobs they do. They complete some additional training to help them keep their knowledge up to date. But this is not structured so learning needs may not always be identified or addressed.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations with members of the team. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So they might not always be able to check that the medicines are still suitable, or give people advice about taking them. 

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they use the equipment in a way to protect people's private information. 

Pharmacy details

Essington Community Centre
Hobnock Road
Essington
WOLVERHAMPTON
WV112RF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards