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Pharmacy inspections

Inspection reports and learning from inspections

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Hawks Pharmacy (1036642)

Inspection outcome: Standards met

Last inspection: 17/02/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This is a small family-owned pharmacy in a residential area between Kingston-upon-Thames and New Malden in Surrey. It dispenses people’s prescriptions, sells over-the-counter medicines and offers healthcare advice. It provides a seasonal Flu vaccination service in the winter months and delivers medicines to people who can’t visit the pharmacy themselves.

This was a routine inspection of the pharmacy which focused on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in June 2017

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Regent House
Hawks Road
KINGSTON UPON THAMES
KT1 3DG
UK

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards