Inspection outcome: Standards met
Last inspection: 05/04/2019
Pharmacy context
This is a busy community pharmacy attached to a medical centre. The pharmacy sells a range of over-the-counter medicines and dispenses NHS prescriptions. The pharmacy stays open for 100 hours a week, opening early in the morning and closing late in the evening. It offers a range of services including travel vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. The pharmacy manages risks well and keeps people’s private information safe. It generally keeps the records it is required to by law. But it does not always record the full details for some of the records. This may make it harder to find full details of what had happened if there was an issue. The pharmacy asks its customers and staff for their views. Team members use the procedures in place to safeguard vulnerable people.
Principle 2. Staff
The pharmacy has enough team members for the services provided. They have the appropriate skills, qualifications and training, and they are supported when doing ongoing learning. This helps them to deliver the services safely and effectively.
Principle 3. Premises
The premises are clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services.
Principle 4. Services, including medicines management
Pharmacy services are generally delivered in a safe and effective manner. The pharmacy obtains medicines from reputable sources, and generally manages them appropriately so that they are safe for people to use. It does not always give people information leaflets that come with their medicines and does not securely attach backing sheets to people’s compliance aids. It does not use some of the safety materials (such as warning stickers) for the supply of valproate. This means that people may not always have the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services.
Pharmacy details
Hassengate Medical Centre
Southend Road
STANFORD-LE-HOPE
SS170PH
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |