Inspection outcome: Standards met
Last inspection: 22/07/2024
Pharmacy context
This is a community pharmacy situated in a row of shops in West London. It mainly dispenses NHS prescriptions and sells medicines over the counter. The pharmacy provides the Pharmacy First and the travel vaccine service. It supplies medicines in multi-compartment compliance packs to some people who live in their own homes. The pharmacy delivers medicines to some people's homes.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks associated with the provision of its services. And the pharmacy keeps the records it needs to by law. The pharmacy manages people’s personal information safely. And it provides training to its team members to make sure they are able to deal with safeguarding concerns appropriately.
Principle 2. Staff
The pharmacy’s team members work well together to manage the pharmacy’s workload. They know how to raise a concern if they have one. They are suitably trained for the roles they undertake. And they receive ongoing structured training to make sure their skills and knowledge remain up to date.
Principle 3. Premises
The pharmacy keeps its premises safe, secure, and appropriately maintained. And people visiting the pharmacy can have a conversation with a team member in private.
Principle 4. Services, including medicines management
The pharmacy’s services overall are effectively managed and delivered safely. People can easily access the pharmacy’s services. The pharmacy sources its medicines from reputable suppliers. And team members store and manage medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |