Inspection outcome: Standards met
Last inspection: 07/02/2023
Pharmacy context
The pharmacy is off a main road on the outskirts of town, close to a medical centre. It dispenses NHS and private prescriptions and sells a range of over‐the‐counter medicines. It supplies medicines in multi‐compartment compliance packs. And delivers medicines to people at home. The pharmacy provides a range of services such as New Medicines Service (NMS) blood pressure checks, seasonal flu vaccinations and emergency hormonal contraceptive (EHC) supply.
Inspection summary findings
Principle 1. Governance
The pharmacy team members appropriately manage the risks associated with providing the pharmacy's services. They are clear about their roles and responsibilities and understand their role to help protect vulnerable people. Pharmacy team members have a process to record mistakes and learn from them, but this does not happen regularly so they may be missing opportunities to make their services safer.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. The pharmacy has appropriate arrangements to make sure it has enough team members working and they receive the support they need. But team members do not have regular reviews of how they are doing so they could be missing out on opportunities to develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are safe, secure and appropriate for the pharmacy services provided. It has a small consultation room which is adequate for people to have private conversations with the pharmacist.
Principle 4. Services, including medicines management
Overall, the pharmacy makes it services accessible for people. And it manages and delivers its services safely and effectively. Team members give advice and provide written information to help meet people's healthcare needs. They source medicines appropriately. And they store and manage them properly.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it
uses its equipment properly to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |