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Pharmacy inspections

Inspection reports and learning from inspections

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GPharmacy Direct (9012096)

Inspection outcome: Standards met

Last inspection: 01/11/2023

Pharmacy context

People are not able to visit the pharmacy premises in person due to its contractual arrangements for NHS services. The pharmacy's services can be accessed remotely via its website gpharmacydirect.co.uk. The pharmacy is situated in a light industrial unit in Golborne, near Wigan. It dispenses NHS prescriptions and a few private prescriptions. It supplies some medicines in multi-compartment compliance aids to people to help them take their medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy's services. The pharmacy generally keeps the records it needs to by law. And the team knows how to keep private information safe. Members of the team discuss things that go wrong so that they can learn from them. But they do not keep records of mistakes, so they may miss some learning opportunities. 

Principle 2. Staff

Standards met

There are enough team members to manage the pharmacy's workload and they are appropriately trained for the jobs they do. The pharmacist provided informal training when an opportunity came about. But this was limited so members of the team may miss out on learning new skills.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. They are clean, tidy and provide an appropriate environment for healthcare. 

Principle 4. Services, including medicines management

Standards met

The pharmacy takes steps to make its services accessible. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out checks to help make sure that they are in good condition. 

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.

Pharmacy details

Unit 9
Queen Street
Golborne
Warrington
WA33AF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards