Inspection outcome: Standards met
Last inspection: 14/09/2020
Pharmacy context
This pharmacy is located on a busy high street, near the local train station. And serves people who live locally. The pharmacy supplies medicines in multi-compartment compliance packs to people who need help managing their medicines. It provides an anticoagulant clinic, Medicines Use Reviews, the New Medicine Service and provides flu vaccinations. The pharmacy was inspected during the Covid 19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It keeps the records it needs to by law and its team members have clear roles and responsibilities. It asks the people who use the pharmacy for feedback. Team members know how to protect vulnerable people. And they keep people’s personal information safe.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. They do the right training for their roles and have a good understanding about their roles and responsibilities. They can make suggestions to improve safety and workflows where appropriate. They are provided with feedback and have appraisals to identify any opportunities for development or learning.
Principle 3. Premises
The pharmacy team keeps the pharmacy secure, clean and tidy. The pharmacist has an area to check prescriptions and this is kept clear to help reduce the risk of mistakes. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and effectively. It gets its medicines from reputable suppliers and largely stores them properly. It makes sure that multi-compartment compliance packs for people who need help managing their medicines are dispensed appropriately. Its team members identify and give advice to people taking high-risk medicines to make sure that they are taken safely. And team members take the right action if any medicines or devices need to be returned to the suppliers. This means that people get medicines and devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services and it largely maintains it well. The pharmacy uses its equipment to help protect people's personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |