Inspection outcome: Standards met
Last inspection: 03/03/2022
Pharmacy context
The pharmacy is in the centre of the village of Goring near Reading. The pharmacy dispenses NHS and private prescriptions and provides health advice. It supplies medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Its services include stop smoking, health checks, weight management, seasonal flu vaccination and supervised consumption. The inspection took place during the COVID‐19 pandemic. All aspects of the pharmacy were not inspected.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. It monitors its services to protect people’s safety. The pharmacy has satisfactory written instructions which tell team members how to complete tasks safely. Pharmacy team members record and review their mistakes, but some records do not have a lot of detail. So they may not spot patterns to stop the same things happening again. They have introduced ways of working to help protect people against COVID‐19 infection. The pharmacy mostly keeps the records it needs to by law so it can show it is providing safe services. And it enables people to give their views on how it can improve its services. Members of the pharmacy team protect people's private information and they safeguard the wellbeing of vulnerable people.
Principle 2. Staff
The pharmacy's team members work well together to manage the workload and deliver services. They have access to a range of training resources when they are able to set aside time at work to study. Team members are able to provide feedback to improve services.
Principle 3. Premises
The registered pharmacy is generally clean, secure and suitable for the provision of healthcare. Its premises effectively protect the privacy of people using its services and prevent unauthorised access to the pharmacy when it is closed. So, it keeps its medicines and people's information safe. The pharmacy team has put measures in place to help protect people from COVID‐19 infection.
Principle 4. Services, including medicines management
People with a variety of needs can easily access the pharmacy's services. The pharmacy's working practices are generally safe and effective. It obtains its medicines from reputable suppliers, and the pharmacy team members makes sure that medicines are stored securely at the right temperature so they can show the medicines are safe to use. Team members give people helpful advice about where they can get other support. And they make sure people have all the information they need to use their medicines properly. The pharmacy keeps records of the checks it makes in response to drug alerts and recalls to keep people safe.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately so that it keeps people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |