Goes Pharmacy Ltd (1038252)

Inspection summary findings

Principle 1. Governance

The pharmacy generally manages its risks well. Its team members make improvements to the pharmacy so that the dispensing service is safer and more efficient. The pharmacy’s team members manage people’s personal information well. And they know how to protect vulnerable people. The pharmacy keeps the legal records that it needs to and generally makes sure that they are kept up to date.

Principle 2. Staff

The pharmacy has enough staff to safely provide its services. The pharmacy team works well together, and team members know when it is appropriate to refer to the pharmacist. The pharmacy’s team members have suitable qualifications that are appropriate to their roles. And they complete some ongoing training to keep their knowledge and skills up to date.

Principle 3. Premises

The pharmacy provides its services from suitable premises and it has appropriate security arrangements. Its consultation room protects people’s privacy when they receive services or have sensitive conversations. The pharmacy’s team members manage space in the dispensary well and keep the pharmacy clean and tidy.

Principle 4. Services, including medicines management

The pharmacy generally manages its services well. It keeps its services organised and makes sure they are provided safely. The pharmacy stores medicines appropriately and its team members generally make sure people use their medicines safely. The pharmacy's team members check that stocked medicines remain fit for purpose, but they could improve the records they keep about their processes.

Principle 5. Equipment and facilities

The pharmacy has the right equipment to safely provide its services and it is appropriately maintained. It stores confidential information properly and its team members use up-to-date reference sources.