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Pharmacy inspections

Inspection reports and learning from inspections

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Gee Pharm (1040907)

Inspection outcome: Standards met

Last inspection: 07/06/2023

Pharmacy context

The pharmacy is situated in a parade of shops in a residential area. As well as dispensing NHS prescriptions the pharmacy provides seasonal flu vaccinations, the New Medicine Service (NMS) and offers a delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy's working practices are generally safe and effective. The pharmacy mainly keeps the records it needs to by law so that medicines are supplied safely and legally. And the pharmacy team knows how to help protect the welfare of vulnerable people. Team members respond appropriately when mistakes happen during the dispensing process. But team members do not routinely make records of dispensing mistakes, and this could make it harder for them to learn from these events and to make the pharmacy's services safer. 

Principle 2. Staff

Standards met

The pharmacy has enough team members to dispense and supply its medicines safely. But there is no structured framework for ongoing training. This could make it harder for the team members to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area. The pharmacy premises are aged, and the team could do more to ensure that it is kept organised and presentable. 

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy provides its services safely. People can access the pharmacy’s services. It orders its medicines from reputable sources and largely manages them properly. And it takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. However, the way in which the pharmacy labels multiple packs of the same medicines for people could mean that people are left without dosage instructions and may not know how to take their medicines properly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. However, it could do more to ensure equipment is cleaned and fit for purpose.

Pharmacy details

36 Plumstead Common Road
LONDON
SE183TN
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards