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Pharmacy inspections

Inspection reports and learning from inspections

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Gee Pharm (1040907)

Inspection outcome: Standards met

Last inspection: 29/04/2019

Pharmacy context

This is a community pharmacy situated on a busy main road and it serves a diverse local community. The pharmacy dispenses NHS prescriptions. It also supplies medicines in multi-compartment compliance trays. And offers other services including a delivery service, flu and travel vaccines and medicine use reviews.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages the risks associated with its services. The pharmacy records mistakes it makes during the dispensing process. But these are not always reviewed to spot any patterns. This may mean that the pharmacy is missing out on opportunities to learn and improve its services. The pharmacy largely keeps the records it needs to by law. And it generally protects people’s personal information. 

Principle 2. Staff

Standards met

The pharmacy has enough team members for the services it provides, and they work in an open environment where they can make suggestions. Members of the team are provided with training resources, but they do not always have time set aside to complete them. This may reduce the opportunities they have to​ help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The premises are generally suitable for the pharmacy's services. 

Principle 4. Services, including medicines management

Standards met

People with a range of needs can access the pharmacy’s services​. The pharmacy generally provides its services safely. But team members are not all aware of what advice to give people taking some higher risk medicines. This means that people might not get all the information they need to take their medicines safely. The pharmacy generally manages medicines well to make sure that they are safe for people to use. But it does not always remove expired medications from shelves. This could increase the chance that people get medicines that are past their 'use-by' date. 

Principle 5. Equipment and facilities

Standards met

The pharmacy generally has the equipment and facilities it needs to provide its services safely.

Pharmacy details

36 Plumstead Common Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards