Inspection outcome: Standards met
Last inspection: 29/04/2019
This is a community pharmacy situated on a busy main road and it serves a diverse local community. The pharmacy dispenses NHS prescriptions. It also supplies medicines in multi-compartment compliance trays. And offers other services including a delivery service, flu and travel vaccines and medicine use reviews.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough team members for the services it provides, and they work in an open environment where they can make suggestions. Members of the team are provided with training resources, but they do not always have time set aside to complete them. This may reduce the opportunities they have to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are generally suitable for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally provides its services safely. But team members are not all aware of what advice to give people taking some higher risk medicines. This means that people might not get all the information they need to take their medicines safely. The pharmacy generally manages medicines well to make sure that they are safe for people to use. But it does not always remove expired medications from shelves. This could increase the chance that people get medicines that are past their 'use-by' date.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
36 Plumstead Common Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|