Inspection outcome: Standards met
Last inspection: 07/06/2023
Pharmacy context
The pharmacy is situated in a parade of shops in a residential area. As well as dispensing NHS prescriptions the pharmacy provides seasonal flu vaccinations, the New Medicine Service (NMS) and offers a delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy's working
practices are generally safe and effective. The pharmacy mainly keeps the
records it needs to by law so that medicines are supplied safely and legally.
And the pharmacy team knows how to help protect the welfare of vulnerable people.
Team members respond appropriately when mistakes happen during the dispensing
process. But team members do not routinely make records of dispensing
mistakes, and this could make it harder for them to learn from these events and
to make the pharmacy's services safer.
Principle 2. Staff
The pharmacy has enough
team members to dispense and supply its medicines safely. But there is no
structured framework for ongoing training. This could make it harder for the
team members to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy's premises are
secure and provide an appropriate environment to deliver its services. People
can have a conversation with a team member in a private area. The pharmacy
premises are aged, and the team could do more to ensure that it is kept
organised and presentable.
Principle 4. Services, including medicines management
Overall, the pharmacy
provides its services safely. People can access the pharmacy’s services. It
orders its medicines from reputable sources and largely manages them properly.
And it takes the right action in response to safety alerts so that people get medicines
and medical devices that are safe to use. However, the way in which the
pharmacy labels multiple packs of the same medicines for people could mean that
people are left without dosage instructions and may not know how to take their
medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. However, it could do more to ensure equipment is cleaned and fit for purpose.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |