Inspection outcome: Standards met
Last inspection: 12/09/2024
Pharmacy context
This is a community
pharmacy in the town of Saltcoats in Ayrshire. Its main activity is dispensing
NHS prescriptions. It provides a range of services including NHS Pharmacy First
and NHS Pharmacy First plus. It has a delivery service, taking medicines to people
in their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures help team members to deliver services safely and effectively. Team
members record mistakes made during the dispensing process to learn from them.
And they make changes to help prevent the same mistake from happening again.
They mostly keep the records required by law and they keep people’s private
information secure. Team members know how to respond effectively to concerns
for the welfare of vulnerable adults and children.
Principle 2. Staff
The pharmacy has enough
suitably skilled and competent team members to help manage the workload. Team
members in training receive appropriate support to complete their courses. And
regular training opportunities to further develop the skills and knowledge of
the qualified team members takes place. Team members suitably respond to
requests for medicines and support people with their healthcare needs.
Principle 3. Premises
The pharmacy premises are
secure and suitable for the services provided. It has appropriate facilities
for people requiring privacy when accessing services.
Principle 4. Services, including medicines management
Overall, the pharmacy
manages the delivery of its services safely and effectively. Team members
complete suitable checks on medicines to ensure they remain fit for supply.
They provide people with relevant information to help them take their medicines
safely. And they respond appropriately to alerts about the safety of medicines.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. Team members use the equipment in a
way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |