G Horton Chemist (1031524)

Inspection summary findings

Principle 1. Governance

Overall, most of the pharmacy’s practices are safe and effective. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from these. They understand how they can protect the welfare of vulnerable people. And in general, the pharmacy maintains its records in accordance with the law.

Principle 2. Staff

The pharmacy has adequate numbers of staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities. They can speak out about concerns if they need to. And, they complete ongoing training to help keep their skills and knowledge up to date.

Principle 3. Premises

The pharmacy premises provide an adequate space to deliver pharmacy services.

Principle 4. Services, including medicines management

The pharmacy obtains its medicines from reputable sources and stores them appropriately. In general, its services are provided safely and effectively. But, team members don’t always record relevant information for medicines when extra advice or checks are required. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied. And, they don’t always provide descriptions of medicines that are supplied inside compliance packs. This means that people may not have all the information they need to take their medicines safely. The pharmacy delivers prescription medicines safely to people’s homes and keeps records of this. But, people might see other people’s sensitive information when they sign to receive their medicines.

Principle 5. Equipment and facilities

The pharmacy has the appropriate equipment and facilities it needs, to provide its services safely.