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Pharmacy inspections

Inspection reports and learning from inspections

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Futurecare Pharmacy (9011232)

Inspection outcome: Standards met

Last inspection: 27/04/2021

Pharmacy context

​​The pharmacy is on the outskirts of Bury and provides its services at a distance. People do not access the pharmacy premises to obtain their medicines. The pharmacy mainly dispenses NHS prescriptions including to people living in care homes. And it delivers people's medicines to their homes. It dispenses medicines to some people in multi-compartment compliance packs to help people take their medicines correctly. This pharmacy was inspected during the COVID-19 pandemic.​

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages the risks with its services. It keeps the records it must by law, and it keeps people’s private information secure. Pharmacy team members know the importance of their role in safeguarding vulnerable people. Pharmacy team members record some errors they make. But there is little evidence the pharmacy analyses these errors to learn from them and improve services.​

Principle 2. Staff

Standards met

The pharmacy has team members with the skills to manage the services it provides. They support each other and manage the workload well. The pharmacy provides some informal ongoing training. But doesn’t always enrol its team members on required qualification training courses in a timely manner.


 

Principle 3. Premises

Standards met

The pharmacy premises are appropriate for the services the pharmacy provides. And they are suitably clean, hygienic and secure. 


 

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Bury Plant Hire
14A Whitelegge Street
Bury
BL81SW
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards