Inspection outcome: Standards met
Last inspection: 25/05/2021
Pharmacy context
This is a distance selling pharmacy located in the grounds of a residential property. It began trading in March 2021 and is normally operational from 8.30am to 5pm Monday to Friday and 9am to 12 noon Saturday. NHS dispensing is the main activity and a range of over-the-counter medicines are available for sale via the pharmacy's website (www.frodshampharmacy.co.uk). The pharmacy caters mainly for the local population, and it also provides a dispensing service for a residential care home. Medicines are supplied in multi compartment compliance aid packs for a few patients to help them take their medicines correctly. This inspection was carried out during the Covid 19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help it provide its services safely and effectively. And there are systems in place to learn from things that go wrong. It keeps the records that are needed by law. And it lets people know how it protects their personal information. But the pharmacy does not make it easy for people to complain or give feedback. So it may miss opportunities to make improvements.
Principle 2. Staff
The pharmacist normally works alone but is able to manage the workload effectively. And he uses his professional judgement to make sure the medicines he supplies are safe for the people who take them.
Principle 3. Premises
The pharmacy is clean, tidy and professional in appearance. It provides a suitable environment for healthcare services.
Principle 4. Services, including medicines management
The pharmacy provides its services at a distance but makes it easy for people to access them. It manages its services effectively so that it can supply medicines safely. And it stores its medicines appropriately to keep them in good condition.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the services it provides. And it has appropriate facilities to protect confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |