Inspection outcome: Standards met
Last inspection: 25/06/2019
This is a community pharmacy situated within a parade of shops and close to two GP surgeries. It serves a mixed local population. The pharmacy sells over-the-counter medicines and dispenses NHS prescriptions. It also supplies medicines in multi-compartment compliance trays to help people take their medicines safely.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks well to make sure people are kept safe. But it doesn't always record mistakes that occur during the dispensing process. This could mean that team members may be missing out on opportunities to learn and make services safer. The pharmacy keeps the records it needs to by law. So, it can show that supplies are made safely and legally. It protects people's personal information and team members are briefed on how to protect vulnerable people.
Principle 2. Staff
There are enough staff for the services provided. Members of the team are enrolled onto accredited courses and are provided with training resources. This helps them to keep their skills and knowledge up to date.
Principle 3. Premises
The premises are generally clean, and the pharmacy provides a safe and secure environment for people to receive services.
Principle 4. Services, including medicines management
The pharmacy generally provides its
services in an organised and safe way. It obtains its medicines from reputable sources, and they are kept secure and stored properly. It largely manages medicines well to make sure that they are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
14 Forest Hill Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|