Inspection outcome: Standards met
Last inspection: 05/11/2024
Pharmacy context
This is a community pharmacy located inside a service station, in the village of Fort Augustus, Inverness-shire. Its main services include dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy provides medicines in multi-compartment compliance packs to help people take their medicines at the right times. And it supplies medicines to people living in care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks with its services. And team members follow written safe working practices. They learn from dispensing mistakes and make changes to improve the safety of services. The pharmacy keeps the records they need to by law. Team members understand their role in helping to protect vulnerable people. And their role in protecting people’s confidentiality.
Principle 2. Staff
Pharmacy team members have the necessary skills and qualifications to safely provide the pharmacy’s services. They provide support to each other as they work. And they feel comfortable raising concerns should they need to.
Principle 3. Premises
The pharmacy premises are suitable for the services it provides. They are clean, secure and provide a professional image. And the pharmacy has a suitable space where people can have private conversations with a member of the pharmacy team.
Principle 4. Services, including medicines management
Pharmacy team members manage and provide the services safely and effectively. And it makes them easily accessible to people. The pharmacy sources its medicines from recognised suppliers. And team members carry out checks to ensure they keep medicines in good condition.
Principle 5. Equipment and facilities
Pharmacy team members have access to the appropriate equipment that is fit for use. And generally, they use the equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |