Inspection outcome: Standards met
Last inspection: 27/02/2024
Pharmacy context
The pharmacy is on a parade of shops, in a residential area of Prestwich, close to Manchester city centre. It mainly dispenses NHS prescriptions, including for people living in care homes. It dispenses some medicines in multi‐compartment compliance packs to help people take their medicines. It provides a range of both NHS and private services to support the health needs of the local community. This includes a private travel vaccination service and ear wax removal. The pharmacy delivers medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately manages the risks with delivering its services. It keeps the records it needs to keep by law, and these are accurate and up to date. It keeps people's private information secure and listens to people's feedback about its services. Team members record and learn from mistakes that happen to help make services safer. And they understand their role in helping to protect vulnerable people's welfare.
Principle 2. Staff
Pharmacy team members have the appropriate knowledge and skills to provide services safely. Team members work well together to manage the workload safely and they complete some ongoing learning to keep their knowledge up to date.
Principle 3. Premises
The pharmacy keeps its premises clean, secure, and suitable for the services provided. It has designated rooms where people can access services and have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy provides easy access to its services to help people with their healthcare needs. And the pharmacy manages and delivers its services safely and effectively. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are safe to supply to people.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. And it uses the equipment and facilities in ways that protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |