Inspection outcome: Standards met
Last inspection: 02/03/2022
Pharmacy context
This is a distance selling pharmacy in the Sunderland Tyne and Wear. It dispenses NHS and private prescriptions. People do not access the pharmacy premises for services, so the pharmacy delivers medicines to people to their homes. It supplies some people with their medicines in multi‐compartment compliance packs to help them with taking their medicines. The inspection was completed during the COVID‐19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks with its services. And it effectively manages the risks with infection control during the pandemic to help keep members of the public and team members safe. It maintains the records it needs to by law and correctly secures people's private information.
Principle 2. Staff
The pharmacy has enough team members to manage the workload. Members of the pharmacy team work well together. And the dispensing assistant knows how to raise a concern if they have one.
Principle 3. Premises
The pharmacy premises are clean, tidy, and well organised and support the safe and effective delivery of its services. The pharmacy team members take steps to reduce the risk of Covid 19 infection.
Principle 4. Services, including medicines management
The pharmacy provides a basic range of services that suitably support people’s health needs. The pharmacy appropriately manages and delivers its services. It obtains its medicines from reputable sources. And it stores and manages them appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |