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Pharmacy inspections

Inspection reports and learning from inspections

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Fernhurst Pharmacy (1124905)

Inspection outcome: Standards met

Last inspection: 31/10/2023

Pharmacy context

This NHS community pharmacy is set on a small row of shops in the centre of Fernhurst village. The pharmacy opens six days a week. It sells medicines over the counter. It dispenses people’s prescriptions. It delivers medicines to people who have difficulty in leaving their homes. And it supplies multi-compartment compliance packs (compliance packs) to a few people who need help managing their medicines.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages its risks appropriately. It has written instructions to help its team members work safely. It mostly keeps the records it needs to by law. It has the insurance it needs to protect people if things do go wrong. And people can share their experiences of using the pharmacy and its services to help it do things better. People who work in the pharmacy talk to each other about the mistakes they make to try to stop the same sort of things happening again. They can explain what they do, what they are responsible for and when they might seek help. They usually keep people’s private information safe. And they understand their role in protecting vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has just enough people in its team to deliver safe and effective care. Members of the pharmacy team work well together and use their judgement to make decisions about what is right for the people they care for. They know how to raise a concern if they have one. And they can give feedback to help the pharmacy do things better.

Principle 3. Premises

Standards met

The pharmacy provides a suitable environment to deliver it services from. Its premises are clean and tidy. And people can receive services in private when they need to.

Principle 4. Services, including medicines management

Standards met

The pharmacy has working practices that are safe and effective. And its team is friendly and helps people access the services they need. Members of the pharmacy team usually dispose of people’s unwanted medicines properly. And they generally carry out checks to make sure the pharmacy’s medicines are safe and fit for purpose. The pharmacy gets its medicines from reputable sources. And it stores them appropriately and securely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure. And its team makes sure the equipment it uses is clean.

Pharmacy details

1 Crossfield

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards