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Pharmacy inspections

Inspection reports and learning from inspections

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FastHeal Pharmacy and Clinic (9012367)

Inspection outcome: Standards met

Last inspection: 25/02/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This NHS distance-selling pharmacy is set in a pedestrian area of Woking town centre. The pharmacy opens six days a week. It provides most of its NHS services at a distance. But people can visit its premises in person if they want to buy a medicine over the counter or to have their blood pressure checked or get a flu jab or a travel vaccination. The pharmacy dispenses people’s prescriptions. It delivers medicines to people in person. It supplies multi-compartment compliance packs (compliance packs) to people who need help managing their medicines. And it delivers the NHS Pharmacy First service to help people who have a minor illness or need an urgent supply of a medicine.

This was a reinspection following an inspection in September 2024 where the pharmacy did not meet standard 4.3. This reinspection focused on those standards which had previously not been met. Following the last inspection, the pharmacy had reviewed and strengthened its processes to make sure the medicines it needed to keep in a refrigerator were suitably stored.

Inspection summary findings

Principle 4. Services, including medicines management

Standards met

Pharmacy details

3 Mercia Walk
Woking
GU216XS
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards