Inspection outcome: Standards met
Last inspection: 23/10/2024
Pharmacy context
This is a community pharmacy situated in the village of Dinnington, outside of Newcastle-Upon-Tyne. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including the pharmacy first scheme, and seasonal flu and COVID vaccinations. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures to help them to provide pharmacy services safely and effectively. The pharmacy generally keeps the required records. And team members know how to keep people’s private information safe. They discuss when things go wrong, but they do not record details about any action they had taken. So they may not always be able to show what learning they had identified and how they are improving the quality of their work.
Principle 2. Staff
The pharmacy has enough team members to manage the workload safely. And they complete the necessary training for their role. But the pharmacy does not routinely provide ongoing learning for the team, so their learning needs may not always be fully identified and addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available for people to have a private conversation with a member of the team.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always provide advice and counselling to people taking some higher risk medicines, which would help to ensure they understand how to take them safely.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they keep the equipment clean in a manner expected of a healthcare setting.
Pharmacy details
Dinnington Clinic/Health Centre
Main Road
Dinnington
Newcastle upon Tyne
NE137JW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |