Inspection outcome: Standards met
Last inspection: 29/04/2024
Pharmacy context
This is a community pharmacy located on the South side of Edgware, Middlesex. The pharmacy dispenses NHS and private prescriptions. It’s team members sell over‐ the‐counter medicines, offer local deliveries, seasonal flu, and travel vaccinations. And the pharmacy supplies some people’s medicines inside multi‐compartment compliance packs if they find it difficult to take them. This includes people in their own homes and residential care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy operates effectively. It efficiently identifies as well as manages risks associated with its services. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand how to protect the welfare of vulnerable people. And the pharmacy generally maintains its records as it should.
Principle 2. Staff
The pharmacy has enough staff to safely manage its workload. Members of the pharmacy team are suitably qualified for their roles. And the pharmacy provides them with resources so that they can complete regular and ongoing training. This keeps their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises provide a suitable environment for people to receive healthcare services. The pharmacy is kept clean, it is secure, and appropriately presented. And it has a separate space where confidential conversations or services can take place.
Principle 4. Services, including medicines management
The pharmacy’s services are delivered safely. Its team members can make suitable adjustments to ensure everyone can use the pharmacy’s services. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. The pharmacy has verifiable processes in place to ensure medicines are suitably dispensed and delivered. Team members routinely identify people who receive higher-risk medicines. This helps ensure people take their medicines correctly. And the pharmacy provides useful services.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. And team members use them appropriately to keep people’s confidential information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |