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Pharmacy inspections

Inspection reports and learning from inspections

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Fairmans Pharmacy (9011290)

Inspection outcome: Standards met

Last inspection: 13/05/2021

Pharmacy context

This is a community pharmacy set on a small parade of shops in Gosforth, Newcastle. The pharmacy opens six days a week. It sells a range of health care products, including over-the-counter medicines. It dispenses people’s prescriptions. The pharmacy provides multi-compartment compliance packs to some people who need help managing their medicines. It delivers medicines to people who can’t attend its premises in person. People can also collect coronavirus (COVID-19) home-testing kits from the pharmacy. This inspection took place during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably manages the risks associated with the services it provides to people. It acts to help keep members of the public and team members safe during the Covid‐19 pandemic. It maintains the records it needs to by law and keeps people’s private information secure. Its team members record details of mistakes they make while dispensing so they can learn from each other and prevent similar mistakes from happening again. The team know how to raise a safeguarding concern and act when necessary.

Principle 2. Staff

Standards met

The pharmacy has enough team members to deliver safe and effective care. Members of the pharmacy team do the right training for their roles. They work well together and use their judgement to make decisions about what is right for the people they care for. They’re comfortable about giving feedback on how to improve the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy is bright, clean, and modern. It provides a safe, secure, and professional environment for people to receive healthcare in. It’s well designed to meet the needs of the people who use it, and to make sure they can receive services in private when they need to.

Principle 4. Services, including medicines management

Standards met

The pharmacy makes its services easily accessible to people and it manages them appropriately. It sources and stores its medicines properly and completes regular checks to make sure they are in date. The team members dispense medicines into multi‐compartment compliance packs for some people. This helps them take their medicines correctly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure. And its team makes sure the equipment it uses is clean.

Pharmacy details

Unit 2
Trevelyan Drive
Newcastle upon Tyne
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards