Inspection outcome: Standards met
Last inspection: 26/08/2020
This is a small independently owned pharmacy in a suburban shopping parade between Mitcham and Streatham Vale in Surrey. It dispenses NHS and private prescriptions, sells a range of over-the-counter medicines and provides health advice. The inspection was carried out during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. It has detailed written instructions to tell its team members how to carry out their tasks. It has also taken sensible precautions to help keep people safe from the coronavirus. The pharmacy keeps all the records that it needs to, and it makes sure that people’s private information is secure. Its team members understand how they can help to keep vulnerable people safe and it has adequate insurance in place to protect people if things do go wrong.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely, and they work well together. It provides them with appropriate training to help them carry out their tasks effectively.
Principle 3. Premises
The pharmacy’s premises provide a suitable environment for people to receive its services. It keeps them sufficiently clean and secure. And It has made some sensible adjustments to help keep people safe during the pandemic.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner, so that people with a range of needs can access them safely. The pharmacy sources, stores and manages its medicines safely, and so makes sure that the medicines it supplies are fit for purpose. And people only get medicines or devices which are safe for them to take.
Principle 5. Equipment and facilities
The pharmacy has suitable equipment for the services it provides. It takes sensible precautions so that people can safely use its facilities when accessing its services. It also uses its facilities and equipment appropriately to keep people’s private information safe.
186 Rowan Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|