Inspection outcome: Standards met
Last inspection: 08/05/2019
Pharmacy context
An independently owned community pharmacy in the village of Fair Oak in Eastleigh. The pharmacy provides essential NHS services and multi-compartment compliance aids to approximately 100 people. Other services include Medicines Use Reviews (MUR)s, the New Medicine Service (NMS), blood pressure checks, Emergency Hormonal Contraception (EHC) and seasonal flu vaccinations. The pharmacy also provides travel vaccinations and anti-malarials and a supervised consumption service for substance misuse clients.
Inspection summary findings
Principle 1. Governance
In general, the pharmacy’s working practices are safe and effective. Its team members understand their roles and responsibilities and keep people’s information safe. The pharmacy logs any mistakes it makes during the dispensing process. It learns from these and takes action to avoid problems being repeated. But, it could do more to reflect on what had gone wrong and the team could follow some of its procedures more closely.
Principle 2. Staff
The pharmacy team manages the workload safely and effectively and team members work well together.
Principle 3. Premises
The premises are clean, secure and suitable for the services provided.
Principle 4. Services, including medicines management
The pharmacy provides services safely and effectively and makes its services available to everyone. Staff give people the advice and support they need to help them use their medicines safely and properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |