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Pharmacy inspections

Inspection reports and learning from inspections

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Exmouth Travel Clinic (9011878)

Inspection outcome: Standards met

Last inspection: 09/12/2022

Pharmacy context

This is a closed pharmacy located in an industrial estate in Devon which acts as a dispensing hub for another pharmacy owned by the same company. It uses robotic technology to prepare multicompartment compliance packs which are dispensed by the partner pharmacy off site. And it provides a range of private travel vaccinations and nutritional advice to people who visit the pharmacy. 

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy identifies and manages risks associated with the services it provides. And the team has been able to make changes to processes when mistakes happen. It protects the personal information of people who use its services. And the team knows how to protect vulnerable people. All the required records are now maintained following prompt changes made by the pharmacy in response to this inspection. 

Principle 2. Staff

Standards met

The pharmacy has enough staff to operate safely. And its team members work well together. Team members are confident raising concerns if needed and are appropriately trained for their roles or are undergoing training. The team has a good working relationship with its partner pharmacy and works closely with it. 

Principle 3. Premises

Standards met

The pharmacy premises are clean, professional and appropriately secured. The pharmacy has dedicated areas for private services to be provided in a confidential way. 

Principle 4. Services, including medicines management

Standards met

The pharmacy uses advanced technology to prepare multi-compartment compliance packs. And the system it uses has several effective safeguards and an audit trail for the preparation process. So, medicines are dispensed accurately and efficiently. The pharmacy generally handles medicines appropriately and it provides private vaccination services safely. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. And its team members have access to the support and resources they need to perform their roles safely and effectively. 

Pharmacy details

Unit 10
Harpford Units
Liverton Business Park
Exmouth
EX82NU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards