Inspection outcome: Standards met
Last inspection: 17/07/2019
Pharmacy context
The pharmacy is attached to a medical practice a short walk from the town centre of Great Yarmouth in Norfolk. The pharmacy dispenses NHS prescriptions. And it provides Medicines Use Reviews (MURs) and occasional New Medicine Service (NMS) consultations. The pharmacy assembles medication in multi-compartment compliance packs for some people who need help managing their medicines. There is a well-used delivery service on five days a week. A small number of people use the substance misuse service. The pharmacy offers free contraception under the C-Card scheme. People can ask to have their blood pressure tested. The pharmacy administers flu vaccinations during the winter season. It sends some prescriptions to an off-site dispensary.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. It records and regularly reviews its mistakes and can show how the team learns and improves from these events. It keeps the records it needs to by law and team members have clear roles and responsibilities. It asks the people who use the pharmacy for feedback. Team members know how to protect vulnerable people. And they keep people’s personal information safe.
Principle 2. Staff
There are enough, suitably qualified staff for the safe and effective provision of pharmacy services. There is an open learning culture where staff are well motivated, encouraged and supported to learn and develop and empowered to contribute to the safe and effective running of the pharmacy.
Principle 3. Premises
The pharmacy is clean, suitable for the provision of pharmacy services and largely maintained to an appropriate standard.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. It gets its medicines from reputable suppliers and stores them properly. It makes sure that compliance packs for people who need help managing their medicines are dispensed safely. Its team members identify and give advice to people taking high-risk medicines to make sure that they are taken safely. And team members take the right action if any medicines or devices need to be returned to the suppliers. This means that people get medicines and devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs for its services and it largely maintains it well. The pharmacy uses its equipment to help protect people's personal information.
Pharmacy details
Cobholm & Lichfield Medical Centre
Pasteur Road
GREAT YARMOUTH
NR310DW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |