Inspection outcome: Standards met
Last inspection: 09/07/2019
Pharmacy context
A traditional community pharmacy in a residential village on the outskirts of Chester. The pharmacy had recently re-located into new premises.The pharmacy provides a range of services, including NHS dispensing. Medicines are supplied in multi-compartment compliance aids for a number of people, to help them to take the medicines correctly.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions to help make sure staff work effectively. But some members of the team have not read the most recent versions, so they may not always know what is expected of them. The pharmacy team records mistakes so that it can learn from them. But it does not record everything that goes wrong, so some learning opportunities may be missed. The pharmacy keeps most of the records that are required by law. And staff receive training to make sure they know how to protect vulnerable people and keep private information safe.
Principle 2. Staff
The pharmacy has a well qualified and experienced team with a good skill mix. There are enough people working in the pharmacy to safely manage the workload.
Principle 3. Premises
The pharmacy is clean and tidy and has a professional appearance. It provides a suitable environment for healthcare. There are three consultation rooms, so facilities for private conversations are always available.
Principle 4. Services, including medicines management
The pharmacy provides a range of services and manages them safely. It gets its medicines from appropriate sources, stores them safely, and carries out checks to help make sure that they are kept in good condition.
Principle 5. Equipment and facilities
The team has the equipment it needs for the services it provides.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |