Inspection outcome: Standards met
Last inspection: 14/05/2019
Pharmacy context
This is a community pharmacy located in a parade of shops, next to a medical centre. It is in a residential area around two miles from the centre of town and most people who use the pharmacy are from the local area. The pharmacy mainly dispenses NHS prescriptions and sells a range of over-the-counter medicines. It supplies a large number of medicines in compliance pouch packs to help people take their medicines at the right time. An automated dispensing robot is used in this process. The pharmacy also assembles compliance pouch packs for other pharmacies in the company. The pharmacy offers a travel service which includes vaccinations and medication to prevent malaria. Private prescriptions which are required for this service are obtained from independent pharmacist prescribers who work in the company but are not based at the pharmacy.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough qualified team members to manage the workload safely. They do some ongoing learning to help them keep up to date. But this does not happen regularly, so their knowledge may not be always fully up to date. Team members are comfortable about providing feedback to their manager and receive feedback about their own performance.
Principle 3. Premises
The premises are suitable for the service provided.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are generally well managed to help make sure people receive their medicines safely. It sources medicines safely, and carries out checks to ensure medicines are in good condition and suitable to supply. But it does not provide people receiving compliance pouches with packaging leaflets, so they may not always get all the information about their medicine that they might need.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |