Inspection outcome: Standards met
Last inspection: 22/11/2021
Pharmacy context
The pharmacy has re-located to new premises due to re-development of the local area on the outskirts of Watford. It dispenses NHS and private prescriptions, sells over‐the‐counter medicines and provides health advice. Services include prescription delivery, COVID-19 vaccinations, seasonal flu and travel vaccinations, community pharmacist consultation service (CPCS), stop smoking and supervised consumption. The inspection took place during the COVID‐19 pandemic. All aspects of the pharmacy were not inspected.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. It has adequate written
procedures which tell team members how to manage risks and work safely but some need reviewing to make sure they are up to date. The pharmacy enables
people to give their views on how it can improve its services. The pharmacy's team members mostly keep
satisfactory records they need to by law so they can show the pharmacy is providing safe services.
They have introduced new ways of working to help protect people against COVID‐19 infection. The
pharmacy's team members understand their role in protecting vulnerable people. And they keep
people's private information safe.
Principle 2. Staff
The pharmacy has enough suitably trained team members to deliver its services safely. They work well together to manage the
workload. And keep their knowledge and skills up to date. Team members can make suggestions to improve services.
Principle 3. Premises
The pharmacy's new premises are clean, secure and suitable for the provision of
healthcare services. The pharmacy's team members have introduced new ways to help protect people
from COVID‐19 infection. The pharmacy prevents people accessing its premises when it is closed so
that it keeps its medicines and people's information safe.
Principle 4. Services, including medicines management
People with a range of needs can easily
access the pharmacy's services. The pharmacy's working practices are mostly safe and effective. It
generally obtains, stores and supplies its stock appropriately. But it doesn't store patient returned medicines appropriately before disposal. The pharmacy team members know what to do if any medicines
or devices need to be returned to the suppliers. And they make sure people have all the information
they need to use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses
its equipment appropriately to keep people's private information safe.
Pharmacy details
Unit 5, Market Place
34 Prestwick Road
South Oxhey
Watford
WD197EU
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |