Inspection outcome: Standards met
Last inspection: 02/06/2023
Pharmacy context
This is an internet pharmacy in an office unit on an industrial estate. It is closed to the public. The pharmacy dispenses prescriptions. And it sells medicines and provides health advice through its website https://www.elitepharmacy.co.uk/. It dispenses medicines in multi-compartment compliance packs to people who need them. And it provides a delivery service. The pharmacy also provides a blood pressure measuring service to people at home or in care environments.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable written procedures in place to help ensure that its team members work safely. And the team understands and follows them. The pharmacy has insurance to cover its services. And it completes the records it needs to by law. The pharmacy team knows how to protect the safety of vulnerable people. And it protects people’s confidential information properly. The pharmacy adequately identifies and manages the risks associated with its services. Team members respond appropriately when mistakes happen. And they take suitable action to prevent mistakes in the future.
Principle 2. Staff
The pharmacy has enough staff with the right skills to manage its workload. The pharmacist is sufficiently supported in her work. She keeps her knowledge up to date. And she seeks feedback from others, so that she can improve the quality of the pharmacy's services.
Principle 3. Premises
The pharmacy’s premises provide a suitable environment for people to receive its services. They are bright, tidy and organised. And they are sufficiently clean and secure.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. And it makes them accessible for people. The pharmacy gets its medicines and medical devices from appropriate sources. And it makes the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy stores its medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The pharmacy uses its facilities and equipment to keep people's private information safe.
Pharmacy details
107 ICG House
Station Approach
Oldfield Lane North
Greenford
UB60AL
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |