Inspection outcome: Standards met
Last inspection: 06/12/2024
Pharmacy context
This pharmacy is located in a residential area in the town of Enfield. It sells medicines over the counter. And it supplies NHS and private prescriptions. The pharmacy provides some NHS services such as Pharmacy First, flu vaccinations and Covid vaccinations. It supplies medicines to some care homes. And it dispenses medicines in multi-compartment compliance packs to some people. The pharmacy delivers prescriptions to people who cannot get to the pharmacy.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services well. It has written procedures for team members to follow to help them work safely. And it keeps the records it needs to by law. The pharmacy protects people’s confidential information. And team members are aware of how to identify a safeguarding concern. Team members don't always record dispensing mistakes that are spotted and corrected and so may be missing opportunities to identify common mistakes and learn from these.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely and effectively. And team members have completed accredited training relevant to their role. The pharmacy supports team members to keep their knowledge up to date. And it provides them with development opportunities. Team members are comfortable about raising any concerns they have.
Principle 3. Premises
The pharmacy premises are clean and bright. And they provide a professional environment to provide healthcare services. The pharmacy has a suitable consultation room so people can have a private conversation if needed.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible to people. And it provides its services safely. It obtains its medicines from licensed wholesalers and stores them appropriately. Team members carry out appropriate checks to help ensure the medicines they supply to people are safe to use. But they do not always highlight higher-risk medicines so they may miss opportunities to provide additional information to people receiving these medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it uses the equipment in a way that maintains people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |