Eggborough Pharmacy (1090750)

Inspection summary findings

Principle 1. Governance

The pharmacy mostly identifies and manages the risks associated with its services. It has written procedures that the pharmacy team largely follows. And it mostly completes the records it needs to by law. Team members protect people’s private information correctly and they understand their roles in safeguarding the safety and wellbeing of children and vulnerable adults. They respond suitably to errors by discussing what happened and taking action to prevent future mistakes. But they do not regularly record all errors so they may miss opportunities to learn and improve the safety of services.

Principle 2. Staff

The pharmacy has a team with an appropriate range of skills and experience to support its services. Team members support each other in their day-to-day work. And they have good continuity to cover holidays and absence. They share ideas to enhance the delivery of pharmacy services. They have some opportunities to complete ongoing training. And they receive some informal feedback on their performance. 

Principle 3. Premises

The pharmacy is clean, secure and adequately sized for the services it provides. It has appropriate facilities to meet the needs of people requiring privacy when using the pharmacy services.

Principle 4. Services, including medicines management

The pharmacy provides a range of services that supports local people's health needs. Overall, it manages its services well to help people receive appropriate care. Team members obtain medicines from reputable sources, and they adequately store and carry out checks on medicines to ensure they are in good condition and appropriate to supply.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services safely. And it makes sure its equipment is used appropriately to protect people’s confidential information.