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Pharmacy inspections

Inspection reports and learning from inspections

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Eggborough Pharmacy (1090750)

Inspection outcome: Standards met

Last inspection: 03/09/2020

Pharmacy context

This community pharmacy is next door to a small GP surgery in the village of Eggborough. The pharmacy dispenses NHS prescriptions​ and it delivers medication to some people’s homes. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines. This inspection was completed during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team generally identifies and manages the risks associated with its services and people using the pharmacy services can raise concerns and provide feedback. The team has training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults. The team members respond appropriately when errors occur, they discuss what happened and they take appropriate action to prevent future mistakes. The pharmacy keeps most of the records it needs to by law. It has written procedures that the pharmacy team follows but the procedures have not been recently reviewed. This means team members may not be following up-to-date procedures. 

Principle 2. Staff

Standards met

The pharmacy has a team with the qualifications and skills to support the pharmacy’s services and its team members generally act to support the safe and efficient delivery of these services. Team members support each other in their day-to-day work and they share their learning from errors to help all team members deliver safe pharmacy services. The pharmacy team members do not regularly receive formal feedback on their performance and they have limited opportunities to complete ongoing training. This means they could find it harder to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy is clean, secure and suitable for the services provided. ​People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services which support people's health needs and it manages its services well to help ensure people receive appropriate care. The pharmacy gets its stock from reputable sources and it stores medicines properly. The team carries out checks to make sure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and to protect people’s private information.

Pharmacy details

87 Selby Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards