Inspection outcome: Standards met
Last inspection: 24/05/2019
Pharmacy context
This is a community pharmacy located next to a GP surgery and within a residential area, in the village of Edlesborough in Bedfordshire. Mainly older people use the pharmacy’s services. The pharmacy dispenses NHS and private prescriptions. It provides Medicines Use Reviews (MURs) and the New Medicines Service (NMS). And, it supplies some people with their medicines inside multi-compartment compliance aids for people who find it difficult to take their medicines on time.
Inspection summary findings
Principle 1. Governance
In general, the pharmacy manages risks effectively. When things go wrong, team members deal with mistakes responsibly. But, they don’t always formally review them. This could mean that they miss opportunities to spot patterns or trends. Members of the pharmacy team understand how they can protect the welfare of vulnerable people. And, they know to protect people’s personal information. But, the pharmacy does not always maintain records that must be kept, in accordance with the law. This means that team members may not have all the information they need if problems or queries arise.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities. And, they complete ongoing training to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are clean and adequate to provide services from.
Principle 4. Services, including medicines management
The pharmacy obtains medicines from reputable sources and it stores most medicines appropriately. But, some of its medicines are held in poorly labelled containers. This makes it harder for the team to check the expiry date, assess the stability or take any necessary action if the medicine is recalled. In general, team members ensure that most of the pharmacy’s services are provided safely and effectively. But, they don’t always identify prescriptions that require extra advice or record relevant information. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied. And, the pharmacy does not always provide medicine leaflets. This means that people may not have all the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |