Edinburgh Pharmacy Foot of the Walk (1042654)

Inspection summary findings

Principle 1. Governance

The pharmacy has written procedures to help ensure it delivers the pharmacy’s services safely and effectively. But, owing to a recent change of ownership, team members had not read them yet. The pharmacy keeps the records required by law. Team members record and discuss their mistakes so that they can learn from them. They know how to keep people’s private information secure and know how to act to protect vulnerable people and children. 

Principle 2. Staff

The pharmacy has enough team members to manage the workload and deliver its services safely and effectively. The pharmacy supports its staff to gain experience and improve their competency. And team members know how to support people to receive help and advice about their healthcare needs.

Principle 3. Premises

The pharmacy is generally clean and tidy. It provides suitable space for the services it delivers. It has a soundproofed room where people can access services and have private conversations with team members. 

Principle 4. Services, including medicines management

The pharmacy generally manages the delivery of its services well. And it has suitable procedures to ensure people receive their medicines when they need them. Team members were aware of their additional responsibilities to ensure that people received the necessary information to take higher-risk medicines safely and effectively. And they mostly store and manage medicines as they should. They generally carry out checks to make sure medicines are kept in good condition and are suitable to supply or are in the process of embedding the checks. 

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs for its services. And it uses the equipment and facilities in a way that protects people’s private information.