Eclipse Pharmacy (1040216)

Inspection summary findings

Principle 1. Governance

The pharmacy's working practices are largely safe and effective. The pharmacy generally keeps the records it needs to by law so that medicines are supplied safely and legally. The pharmacy asks its customers for their views. Team members use the procedures in place to protect vulnerable people. Team members respond appropriately when mistakes happen during the dispensing process. They use these as an opportunity to learn and make the pharmacy's services safer.

Principle 2. Staff

The pharmacy has enough team members for the services provided, and they do the right training for their roles. They work effectively together and are supportive of one another. The pharmacy supports its team members with ongoing training. This helps them keep their knowledge and skills up to date.

Principle 3. Premises

The pharmacy's premises provide an appropriate environment to deliver its services from. And its premises are suitably clean and secure. But the pharmacy could do more to keep its dispensary tidy and organised to reduce the risk of things going wrong. 

Principle 4. Services, including medicines management

The pharmacy provides its services safely and makes its services adequately accessible for people. It gets its medicines and medical devices from appropriate sources and stores them properly. Team members generally make the necessary checks to ensure that the pharmacy's medicines and devices are safe to use to protect people's health and wellbeing. 

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.