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Pharmacy inspections

Inspection reports and learning from inspections

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Echo Pharmacy (9011296)

Inspection outcome: Standards met

Last inspection: 10/05/2022

Pharmacy context

This internet pharmacy is in a business centre on the south side of Glasgow. It does not have an NHS contract and is closed to the public. The pharmacy specialises in providing aesthetic products and consumables via its website; It mainly supplies products used for non-surgical cosmetic procedures against private prescriptions directly to healthcare professionals and aesthetic practitioners that are based in the UK. The inspection was undertaken during the Covid-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

Pharmacy team members follow good working practices. And they show they are managing dispensing risks to keep services safe. The pharmacy documents its mistakes and team members learn from them to improve the safety of services. The pharmacy keeps the records it needs to by law, and it suitably protects people's private information.

Principle 2. Staff

Standards met

Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. The pharmacy proactively supports team members in-training to obtain the skills they need. And it provides relevant training as and when required to develop the necessary knowledge and skills for their roles.

Principle 3. Premises

Standards met

The pharmacy is well maintained, secure and provides an environment that is suitable for the provision of healthcare. The pharmacy’s website provides accurate information about the pharmacy and its services.

Principle 4. Services, including medicines management

Standards met

The pharmacy checks to ensure the medicines it supplies are clinically appropriate for the person receiving the treatment. It provides assurance that prescription supplies of non-surgical cosmetic medicines are for the treatment of the named patient. The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team carries out checks to make sure medicines are in good condition and suitable to supply. And it has arrangements to identify and remove medicines that are not fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. The team uses this equipment in a way that keeps people’s information safe.

Pharmacy details

McCormick House Business Centre
Suite 2.8-2.9
46 Darnley Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards