Inspection outcome: Standards met
Last inspection: 02/12/2024
Pharmacy context
This pharmacy is located in a residential area in the town of Essex. It dispenses NHS and private prescriptions. And it has a dispensing robot. The pharmacy provides services such as the NHS Pharmacy First and flu and Covid vaccinations. It also provides a private travel vaccination service and a private ear wax removal service. The pharmacy supplies medicines in multi-compartment compliance aids to some people. And it delivers medicines to people who cannot get to the pharmacy.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services. It has written procedures for team members to follow. And it keeps the records it needs to by law. Team members know how to protect people’s confidential information. And they are aware of the actions to take if they have a safeguarding concern. Team members record their mistakes, but the records could contain more detail to help the pharmacy identify trends to learn from and improve practice.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. Team members have completed appropriate training relevant to their roles. The team works well together to manage the pharmacy’s workload. And team members are comfortable about raising any concerns they may have.
Principle 3. Premises
The premises are clean, well maintained, and secure. They provide a professional environment to provide healthcare services. The pharmacy has several suitable consultation rooms so people can have a private conversation and access services the pharmacy provides.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible. And it provides its services safely. The pharmacy obtains its medicines from licensed wholesalers and stores them appropriately. It actions drug alerts and recalls in a timely manner to help ensure the medicines it supplies are suitable for use. Team members highlight higher-risk medicines so people taking these medicines receive the appropriate safety advice.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it maintains its equipment, so it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |