Inspection outcome: Standards met
Last inspection: 05/08/2020
Pharmacy context
This is a community pharmacy, located on a local parade of shops on the outskirts of Worthing. The pharmacy dispenses NHS prescriptions and provides healthcare advice to people. It also supplies medicines for patients in 15 nursing and care homes. In addition it supplies multi compartment compliance packs for about 65 patients, who may have difficulty managing or remembering to take their medicines living in their own homes. This inspection was carried out during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures in place and manages the risks by learning from dispensing incidents and pharmacy team members learn from these to improve the service they provide. The pharmacy team also generally maintains the records it needs to keep. And the pharmacy has appropriate insurance in place to protect people if things go wrong. Team members had received training to help them protect vulnerable people.
Principle 2. Staff
The pharmacy has adequate staffing levels and staff received appropriate training and supervision for their jobs. The pharmacist completed ongoing training to keep up to date, but the pharmacy does not do enough to ensure that all staff have access to ongoing training.
Principle 3. Premises
The pharmacy is secure, spacious, clean and well lit. And provides a satisfactory environment for the delivery of its services. The pharmacy has a consultation room to allow people to hold confidential conversations, but the pharmacy does not do enough to keep this room secured when not in use to prevent unauthorised access.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe manner and people receive advice and support to help them use their medicines properly. The pharmacy advertises its services and people can easily access them. The pharmacy generally sources, stores and manages medicines safely, and so makes sure that all the medicines it supplies are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the necessary and appropriate equipment and facilities for the services provided. And it takes sensible precautions so that people can safely use those facilities to access its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |