Inspection outcome: Standards met
Last inspection: 30/09/2024
Pharmacy context
This pharmacy is located on a busy main road, in a touristic area of West London. It serves the mixed local population as well as visitors from abroad. The pharmacy dispenses NHS prescriptions and provides a range of services including the Pharmacy First and travel vaccination services. It also provides medication in multi-compartment compliance packs to people who live in their own homes and need help managing their medicines. The pharmacy has moved premises since the last inspection.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. It records and reviews any mistakes that happen during the dispensing process. It protects people’s personal information. Team members understand their role in protecting vulnerable people. And the pharmacy largely keeps its records up to date and accurate.
Principle 2. Staff
The pharmacy has enough members to provide its services safely. They are provided with some ongoing training to support their learning needs. And they have regular meetings where they can raise concerns or make suggestions.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy generally provides its services in a safe way. It orders its medicines from reputable sources and largely manages them properly. But it does not always highlight prescriptions for higher-risk medicines, so it may be missing out on opportunities to provide additional counselling information.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |