Inspection outcome: Standards met
Last inspection: 29/05/2019
Pharmacy context
This is a pharmacy situated in a shopping parade next door to a surgery. It dispenses NHS prescriptions and offers a flu vaccination service. It supplies medicines in multi-compartment compliance packs to a number of people to help them take their medicines safely.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It keeps people’s private information safe. And it asks its customers and staff for their views. The pharmacy generally maintains the records that it must keep by law. But some records are incomplete. So, it may not always be able to show exactly what happened if any problems arise. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy team generally manages the pharmacy’s workload well. The pharmacy enrols staff who are training onto courses which are relevant to their role.
Principle 3. Premises
The pharmacy generally provides a suitable environment for people to receive healthcare. But some areas are cluttered and not very tidy. And this detracts from the overall appearance of the pharmacy.
Principle 4. Services, including medicines management
The pharmacy generally delivers its services in a safe and effective manner. The pharmacy obtains medicines from reputable sources, and generally manages them appropriately so that they are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |