Pharmacy context
This community pharmacy is located in a small parade of shops in a residential part of Tipton. It dispenses prescriptions and sells medicines over the counter. The pharmacy provides additional services including the NHS Community Pharmacy Consultation Service (CPCS), a minor ailments scheme and flu’ vaccinations. A substance misuse service is also available. The pharmacy supplies some medicines in multi-compartment compliance aid packs, to help make sure people take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Pharmacy team members work well together. They can raise concerns and provide feedback. But ongoing learning and development opportunities are limited. So, the pharmacy may not always be able to show how its team members keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy is suitably maintained, and it has a consultation room so people can speak to pharmacy team members in private. But the layout of the pharmacy means that medicines are sometimes vulnerable to unauthorised access.
Principle 4. Services, including medicines management
In general, the pharmacy suitably manages its services. But it does not always identify prescriptions for high-risk medicines, so team members may miss opportunities to provide further counselling. The pharmacy gets its medicines from licensed wholesalers and it stores them appropriately, but it cannot always demonstrate that it stores fridge medicines at the correct temperature.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. Team members use the equipment in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.