Inspection outcome: Standards met
Last inspection: 15/01/2025
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Pharmacy context
This community pharmacy is located in a small parade of shops in a residential part of Tipton. It dispenses NHS prescriptions and sells medicines over the counter. The pharmacy provides additional services including a minor ailments scheme and seasonal flu vaccinations. A substance misuse service is also available. The pharmacy supplies some medicines in multi-compartment compliance aid packs, to help make sure people take their medicines at the right time. Medicines are also delivered to people’s homes.
This was a reinspection following an inspection in May 2024 where the pharmacy did not meet Standards 1.1 and 1.2. This reinspection focused on those Standards which had previously not been met. The pharmacy had implemented a near miss log and its team members completed this on a regular basis when mistakes had been identified. Some reviews of mistakes had been completed and action had been taken to reduce the risk of similar mistakes happening again. A new set of Standard Operating Procedures (SOPs) had been introduced and reviewed by the director of the pharmacy to make sure they reflect the pharmacy’s processes.
Inspection summary findings
Principle 1. Governance
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |