Inspection outcome: Standards met
Last inspection: 04/11/2019
Pharmacy context
This is a recently opened distance selling pharmacy which mainly dispenses NHS prescriptions to people in the local area. People cannot take their prescriptions into the pharmacy or collect them from the pharmacy, but the pharmacy delivers them to their homes instead. People can make an appointment to visit the pharmacy for some services such as medicine use reviews or flu vaccinations. The pharmacy operates until late in the evening Monday to Friday and for four hours on Saturdays. It has a website which provides information about the pharmacy. (www.dronfieldpharmacy.co.uk)
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks and takes some action to improve patient safety. The team members keep people's private information safe and understand how they can help to protect the welfare of vulnerable people. Team members keep the records required by law, but some details are incomplete, which could make it harder to understand what has happened if queries arise.
Principle 2. Staff
The pharmacy has enough staff to manage its current workload. Pharmacy team members are comfortable providing feedback to their manager and have opportunities to discuss issues together. They complete training for the jobs they do. But training is nor necessarily structured, so they might not identify gaps in their knowledge.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare. The pharmacy is normally closed to the public but does have a private consultation room that enables it to provide services and offer members of the public the opportunity to have confidential conversations.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |