Donnington Pharmacy (1119891)

Inspection summary findings

Principle 1. Governance

The pharmacy suitably identifies and manages the risks associated with its services. It has written procedures to help make sure team members complete tasks safely and it maintains the records it needs to by law. Team members are clear about their responsibilities. They understand how to keep people's private information safe and raise concerns to protect the wellbeing of vulnerable people.

Principle 2. Staff

Pharmacy team members hold the appropriate qualifications for their roles. They complete some ongoing training and get feedback on their development to help them learn and improve. Team members support one another well and they can raise concerns and provide feedback about the pharmacy's services.

Principle 3. Premises

The pharmacy provides a secure and appropriate environment for the delivery of healthcare services. It has designated consultation rooms to enable it to provide people with access to areas for private and confidential discussions.

Principle 4. Services, including medicines management

The pharmacy sources and stores its medicines appropriately. Its services are accessible and suitably managed, so people receive suitable care. But team members do not always identify people on high-risk medicines. So, some people may not always get all the information and advice they need about their medicines.

Principle 5. Equipment and facilities

The pharmacy’s equipment and facilities are suitable maintained, and team members use equipment in a manner that protects people's privacy.