Inspection outcome: Standards met
Last inspection: 16/09/2024
Pharmacy context
This is an online, distance selling pharmacy. It is situated in a business premises unit in an industrial area of Cheetham Hill, Manchester. The pharmacy dispenses NHS prescriptions and delivers medication directly to people. It also supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps them to provide services safely and effectively. The pharmacy keeps the required records. And members of the team know how to keep people’s information safe. Members of the team record when things go wrong and discuss them to help identify learning and reduce the chances of similar mistakes happening again.
Principle 2. Staff
The pharmacy has enough team members to manage the workload safely. And they complete the necessary training, or undertake training, for the jobs they do. But ongoing learning is not routinely provided, so learning needs may not always be identified or addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. And it enabled pharmacy services to be provided in a suitable manner.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. Members of the pharmacy team carry out additional checks for people taking higher-risk medicines to help ensure people understood how to take them.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they keep the equipment clean in a manner expected of a healthcare setting.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |