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Pharmacy inspections

Inspection reports and learning from inspections

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Discharge Pharmacy (9011571)

Inspection outcome: Standards met

Last inspection: 09/01/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This discharge pharmacy is located within Heartlands Hospital in Bordesley Green East, Birmingham. It is a wholly owned subsidiary of University Hospitals Birmingham (UHB) NHS Foundation Trust. The pharmacy is open for extended hours, seven days a week. It is registered with the General Pharmaceutical Council to dispense and supply medicines against discharge prescriptions. The pharmacy does not have an NHS contract to supply medicines against any community-issued NHS prescriptions and it does not sell over-the-counter medicines.

This was the first inspection since the pharmacy opened.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Heartlands Hospital
Bordesley Green East
Bordesley Green
Birmingham
B95SS
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards