Inspection outcome: Standards met
Last inspection: 08/11/2022
Pharmacy context
This community pharmacy is in Dinnington, a town between Rotherham and Sheffield in South Yorkshire. The pharmacy is open extended hours over seven days a week. It sells over-the-counter medicines and dispenses NHS and private prescriptions. It offers advice on the management of minor illnesses and long-term conditions. It supplies some people with their medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it delivers medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy mainly manages the risks associated with its services appropriately. It keeps people’s confidential information secure and it advertises how people can provide feedback about its services. Pharmacy team members understand how to recognise and respond to safeguarding concerns. And they engage in conversations following the mistakes they make during the dispensing process. This helps to reduce the risk of similar mistakes being made. Team members make appropriate entries within the pharmacy records required by law. But they are not always able to retrieve records quickly. This may lead to some delays if there was a query about the supply of a medicine.
Principle 2. Staff
The pharmacy has a dedicated team of people who work together well. Pharmacy team members demonstrate enthusiasm for their roles and they engage in some continual learning to support them in delivering the pharmacy’s services. They take part in conversations designed to minimise risk. And they are confident in sharing their thoughts and ideas at work.
Principle 3. Premises
The pharmacy premises are secure and maintained to an acceptable standard. They provide an appropriate space for the delivery of healthcare services. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy promotes its services. And it makes them accessible for people. It obtains its medicines from reputable sources. And it generally stores its medicines safely and securely. The pharmacy has procedures to support the team in delivering its services. But there are occasions when its team members work outside of these procedures when assembling medicines in multi-compartment compliance packs. This could mean they are not always working in the safest and most effective way.
Principle 5. Equipment and facilities
Pharmacy team members act with care by using the pharmacy’s equipment in a way which protects people’s confidentiality. They have access to the necessary equipment to support them in providing the pharmacy’s services.
Pharmacy details
Dinnington Surgery
New Street
Dinnington
SHEFFIELD
S252EZ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |