Inspection outcome: Standards met
Last inspection: 31/01/2024
Pharmacy context
This
is a busy community pharmacy in the town of Rutherglen in Glasgow. It provides
a range of NHS and private services. This includes dispensing NHS prescriptions
and providing some people with their medicines in multi-compartment compliance
packs to help them take their medicines correctly. The pharmacy provides the
NHS Pharmacy First service and supervises the administration of medicines for
some people. It has a private prescribing service which includes prescribing
low dose naltrexone (LDN). The pharmacy also dispenses medication for several
specialist private clinics. And it uses automated technology to support its
dispensing services.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks associated with its services, including for the private services it is associated with. And it reviews these services regularly to ensure they remain safe. It has written procedures to help team members work safely. Team members record and discuss errors so they can learn from them to help prevent a recurrence. They generally keep suitable records as required by law. And they keep people's private information secure. They know how to respond to concerns to help support vulnerable adults and children.
Principle 2. Staff
The
pharmacy has an experienced team with a wide range of skills and knowledge.
Team members work effectively together and support each other with the
day-to-day work. They receive ongoing
development opportunities and support to obtain additional qualifications. Pharmacist
prescribers have access to peer support to help them keep their knowledge up to
date.
Principle 3. Premises
The
pharmacy premises are clean, secure and suitable for the services it provides.
It has good facilities to meet the needs of people requiring privacy when
accessing its services. The pharmacy’s website provides people with information
about its services.
Principle 4. Services, including medicines management
Overall, the pharmacy
manages its NHS and private services safely and effectively. And it makes its
services accessible to people, so their healthcare needs are met. It uses automated dispensing technology to support the safe delivery of
its services. Team members complete checks to ensure that medicines are fit for
supply. And they generally ensure people have the necessary information to take
their medicines appropriately. And they know
how to respond correctly to concerns
that medicines might not be suitable to supply.
Principle 5. Equipment and facilities
The
pharmacy has a range of equipment and automation that it keeps suitably maintained
to help ensure the safe supply of medicines for people. And team members use
the equipment in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |